Privacy Policy

Privacy Policy for AlwaysClean Cleaning Services

Effective Date: November 8th 2024

At AlwaysClean, we value and respect the privacy of our customers. This Privacy Policy explains how we collect, use, and protect your personal information when you use our residential cleaning services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: This includes your name, address, phone number, email address, and payment information, which you provide when booking our services or communicating with us.
• Service Details: Information related to the cleaning services you request, such as the type of cleaning (e.g., standard cleaning, deep cleaning), your preferred cleaning dates, and any special instructions.
• Usage Data: Information about how you interact with our website or app, including browser type, IP address, and activity on our site.
• Payment Information: If you make payments online, we may collect payment details processed by a third-party payment processor. We do not store full credit card information on our servers.

2. How We Use Your Information

We use your information for the following purposes:

• To provide and manage the residential cleaning services you request.
• To communicate with you regarding your appointments, billing, and any updates related to our services.
• To process payments and handle billing inquiries.
• To improve our services, website, and customer experience.
• To comply with legal obligations and enforce our terms and conditions.

3. How We Protect Your Information

We take the privacy and security of your information seriously and implement reasonable measures to safeguard it. This includes using encryption, secure servers, and access controls to protect your personal data. However, no data transmission over the internet can be guaranteed 100% secure, and we cannot guarantee the security of your information.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in delivering our services, such as payment processors, email marketing platforms, and other service partners. These third parties are required to use your information solely to provide the services on our behalf and are prohibited from using it for other purposes.

We may also disclose your information if required by law, such as in response to a subpoena or other legal processes.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your experience, analyze usage, and track site activity. You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of certain features on our site.

6. Your Rights

Depending on your location, you may have the right to access, correct, update, or delete your personal information. You may also have the right to object to the processing of your data or request that we restrict how we use it. To exercise these rights, please contact us using the information below.

7. Third-Party Links

Our website or services may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of those third-party sites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.

Still have a question?

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: